Return Policy

Thank you for shopping with Vanilla & Coco. We want you to love your purchase and feel confident in every piece, but we understand that sometimes things happen or an item may not fit your style as expected.

Returns & Exchanges

Due to hygiene and sanitary reasons, swimwear may only be returned if all of the following conditions are met. We suggest wearing underwear when trying on your items to help ensure a smooth return process.

  • Items must be unworn, unwashed, and in original condition.
  • All tags, liners, and hygienic protective strips must remain attached and intact.
  • Items must be free of makeup, deodorant, perfume, stains, pet hair, and odors.
  • Return requests must be submitted within 7 days of delivery.
Returns requested outside of the 7-day window may be subject to a 15% restocking fee, which will be deducted from your store credit or refund amount.

Any items returned that do not meet these requirements may be denied.

Final Sale Items

The following items are final sale and cannot be returned or exchanged:

  • Sale or clearance items
  • Gift cards
  • Accessories
  • Promotional or discounted items marked “Final Sale”

Exchanges

If you need a different size, we offer exchanges based on product availability. We recommend contacting us as soon as possible to secure your requested item.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos so we can assist you promptly.

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect or defective. Original shipping fees are non-refundable.

We recommend using a trackable shipping service, as we are not responsible for lost or stolen return packages.

Store Credit Processing

Once your return is received, inspected, and accepted, approved store credit will be issued within 24–48 hours.

Order Cancellations

Orders begin processing quickly to ensure fast shipping. Because of this, cancellations or modifications cannot be guaranteed once an order has been placed.

Contact Us

For return questions or assistance, please contact our customer support team at:

Thank you for shopping with us